About Shipping & Service
In order to offering better service,we have operated with multiple shipping companies like Fedex,DHL,DUP,UPS,EMS etc.We sure that you can choose the most suitable one.For our online products.
1. The shipping fee is hard to set up online,so the online price doesn't include the shipping fee.Most of our products will be supported to ship out by express shipping like Fedex or DHL,delivery time is 6-8 business days.Before placing order,please contact us to confirm price and shipping fee.
2. If you have any request about shipping,please contact us and we are glad to help you.
3. For large machine,it will be better for you to contact us before placing the order,in this way we can confirm the price ,delivery time and check if the machine is really suitable for your products.
We offer paypal,west union,TT,credit card,wechat pay,Alipay payment method.You can find the best one as your need.If you have any problems about payment,please send us message.
We know some customers may need the product urgently and hope they can place the order as soon as possible.In this situation,we offer e-mail and online chat support to help our customers to know more thing about our products and service. For contact support:
We want you to be happy with your purchase and trying our best to offer the better service to our customers,so we offer some solution if you have below problems or meet below situation:
1.If you received a machine and found the machine was broken:
First,we should note that we will not send any used machine or broken machine to our customers.As we all know,everything will happen during shipping,if your machine is broken,please contact us and help us to complaint this to shipping company.We are here to help you.
2.If you don' t know how to assemble machine or use the machine:
Some of our machine may need you assemble them,or you have any problems about the machine,just send us e-mail or message,we will send you video and manual to help you know more about it.
Post time: 2020-05-25 14:05:58